Resource Center

Our Pharmaceutical Product Availability Report can be found in the Product Information section below.


Customer Support

You can have real-time access to product information and customer support. 

  • Browse the complete Fresenius Kabi product portfolio
  • Access to product reference materials such as: Package Inserts, Safety Data Sheets (SDS), Additional Product Information, Wholesaler Item Numbers and more

Gain greater control over your complete Fresenius Kabi product inventory.

  • Check for product availability
  • Place and track orders online
  • View individual pricing detail
  • Check shipping status
  • Review account history
  • Reference and print invoices

Register today to get started: MyFreseniusKabi.com

 

Contact Pharmaceutical, Biopharma or Infusion Therapy Customer Service

Our Customer Service team’s renowned dedication has been consistently recognized by leading industry groups. For assistance placing an order, determining order status, confirming product availability, or answering any other non-clinical or non-technical questions you might have regarding Fresenius Kabi USA pharmaceutical products, contact us at:

Toll Free: (888) 386-1300
Fax: (800) 743-7082
Email: customerservice.USA@fresenius-kabi.com
Hours: Monday - Friday, 7:00am - 6:00pm (CST) - Excluding observance of corporate holidays

 

Contact Medical Device (Fenwal) Customer Service

For assistance placing an order, determining order status, confirming product availability, or answering any other non-clinical or non-technical questions you might have regarding Fresenius Kabi USA medical device products, contact us at:

Toll Free: (800) 333-6925
Fax: (800) 395-3291
Email: mdservice.usa@fresenius-kabi.com
Hours: Monday - Friday, 7:00am - 6:00pm (CST) - Excluding observance of corporate holidays

Establishing a New Account

Any Pharmaceutical or Infusion Therapy Customers who wish to establish a new account with Fresenius Kabi USA can please complete the documents below and email them to our Credit and Collections Department:

Pharmaceutical, Biopharma or Infusion Therapy Customers

Credit and Collections Department
Fax: (847) 550-7124
Email:  CustomerMaster@fresenius-kabi.com

Customer Onboarding Form

Customer Onboarding Form

Filename
Fresenius Kabi Cust Onboarding Form. 08.05.24.docx
Size
54 KB
Format
docx
Customer Onboarding Form

Fresenius Kabi LLC W-9 (Rev. March 2024)

Request for Taxpayer Identification Number and Certification
Filename
Fresenius Kabi LLC W-9 March 2024_.pdf
Size
79 KB
Format
pdf
Fresenius Kabi, LLC W-9

Fresenius Kabi, LLC Pharmaceutical Product Terms and Conditions

Fresenius Kabi, LLC Pharmaceutical Product Terms and Conditions

Filename
Fresenius-Kabi-LLC-Pharmaceutical-Product-Terms-and-Conditio.pdf
Size
121 KB
Format
pdf
General Terms and Conditions

Managing your Current Account

Invoices
To request invoice copies, please email your request to: FK-USACreditandCollections@fresenius-kabi.com

Refunds
To request a refund check, please email your request to: FK-USACreditandCollections@fresenius-kabi.com

Master changes
To request customer master changes (address, name, etc.), please email your request to: CustomerMaster@Fresenius-Kabi.com

Authorized Distributor of Record List

Authorized Distributor of Record List Rev. 9/10/24
Filename
ADR-List-10SEP2024.pdf
Size
91 KB
Format
pdf
Authorized Distributor of Record List

Establishing a New Account

To establish a new account with Fenwal, a Fresenius Kabi Company, complete the documents below and e-mail or fax them to:

Medical Device (Fenwal) Customers

Credit and Collections Department
Fax: (847) 550-7124
Email:  FK-NAFenwalCustomerMaster@fresenius-kabi.com

Fenwal Customer Onboarding Form

Fenwal Customer Onboarding Form

Filename
Fenwal Cust Onboarding Form. 08.05.24.docx
Size
60 KB
Format
docx
Fenwal Customer Onboarding Form

Fenwal, Inc W-9 (Rev. March 2024)

Request for Taxpayer Identification Number and Certification
Filename
Fenwal Inc W-9 March 2024_.pdf
Size
81 KB
Format
pdf
Fenwal, Inc W-9

Terms and Conditions V6 04-24-2024.pdf

Fenwal Onboarding Form

Filename
Terms_and_Conditions_Fenwal_Inc.pdf
Size
2 MB
Format
pdf
Fenwal, Inc. Terms and Conditions

Managing your Current Account

Invoices
To request invoice copies, please email your request to: FK-USACreditandCollections@fresenius-kabi.com
You can also view and print invoices on your MyFreseniusKabi.com account.

Refunds
To request a refund check, please email your request to: FK-USACreditandCollections@fresenius-kabi.com

Master changes
To request customer master changes (address, name, etc.), please email your request to: FK-NAFenwalCustomerMaster@fresenius-kabi.com

Contact Field Service and Support

At Fresenius Kabi, we know that the rapid response and deployment of our Field Service and Support team are crucial to your care of patients and donors. We have a focused team of experienced professionals that are aligned with ensuring you have the support you need, when you need it.

  • Hotline support 7 days a week
  • Specialist response in under 2 hours
  • Successful technical repair completed in 95% of first-time visits
  • 99% Overall Customer Satisfaction
  • Automated preventive maintenance programs ensure PM compliance

Field Service and Support Available 24/7

Contact us at
Toll Free:
 (800) 937-5060
Email: tech.services@fresenius-kabi.com

 

SCP Field Service Standard Certified

Our Field Service and Support team’s renowned dedication to customer service has been recognized at the highest level. Highly trained and deeply experienced, Fresenius Kabi offers one of the first engineer teams in the blood technology industry to be certified to the SCP Service Capability & Performance standard. 

 

This tool can be used to perform a search of facility licenses for our U.S. locations.  


Report an Issue, Submit an Inquiry

Fresenius Kabi USA Patient Safety

 

To report SUSPECTED ADVERSE REACTIONS, contact Fresenius Kabi USA, LLC at 1-800-551-7176 or FDA at 1-800-FDA-1088 or FDA MedWatch at: https://www.fda.gov/safety/medwatch-fda-safety-information-and-adverse-event-reporting-program.

Fresenius Kabi USA Vigilance Department strives to protect the public's health and safety through the collection of, investigation into, and reporting of data pertaining to the safety and quality of its pharmaceutical products. If you wish to report an adverse drug event with a Fresenius Kabi USA product please contact us at:

Toll Free: (800) 551-7176 (option 5)
Fax: (847) 550-7121
Email: adverse.events.USA@fresenius-kabi.com
To help expedite your request, please provide the following:

  • First Name, Last Name, Title
  • Institution Name
  • Street Address, City, State, Zip Code
  • Phone, Email, Fax
  • Product Name with Lot #
  • Comments

Important: If reaction or injury has occurred, please seek medical assistance immediately. Please report the reaction or injury to Fresenius Kabi as soon as possible at 1-800-933-6925.

If you wish to report a product quality issue with a Fresenius Kabi product, please contact us at:

Online: Online Product Performance Report Site
Email: mdpmqa.usa@fresenius-kabi.com
Toll Free: (800) 933-6925
Fax: (888) 858-2983

If you have a question regarding any of our products, please contact the Fresenius Kabi Medical Affairs Department. 

To help expedite your request, please provide the following:

  • First Name, Last Name, Title
  • Institution Name
  • Street Address, City, State, Zip Code
  • Phone, Email, Fax
  • Product Name
  • Comment

You may also fill out a medical information request form. Please download and save in order to complete the form and submit by email.

Hours: Monday through Friday, 8:00am – 5:00pm (CST)  - Excluding observance of corporate holidays

Pharmaceutical Products

Toll Free: (800) 551-7176 (option 3)
Fax: (847) 550-0207    
Email: medinfo.USA@fresenius-kabi.com

Download: Pharmaceutical Medical Information Request Form

 
Clinical Nutrition Products

Toll Free: (800) 551-7176 (option 4)
Fax: (847) 550-0207    
Emailnutrition.medinfo.USA@fresenius-kabi.com

Download: Clinical Nutrition Medical Information Request Form

 
Biosimilars Products

Toll Free: (800) 551-7176 (option 2)
Fax: (847) 550-0207    
Emailbiosimilars.medinfo.USA@fresenius-kabi.com

Download: Biosimilars Medical Information Request Form

 

 

If you have a question regarding any of our products, please contact the Fresenius Kabi Medical Affairs Department. 

To help expedite your request, please provide the following:

  • First Name, Last Name, Title
  • Institution Name
  • Street Address, City, State, Zip Code
  • Phone, Email, Fax
  • Product Name
  • Comment

You may also fill out a medical information request form. Please download and save in order to complete the form and submit by email.

Hours: Monday through Friday, 8:00am – 5:00pm (CST)  - Excluding observance of corporate holidays

 

Infusion Delivery Medical IV Infusions Pumps and Sets Information

Toll Free: (855) 354-6387 (option 1)
Email: Infusion.medinfo.USA@fresenius-kabi.com

Download: Infusion Delivery Medical Information Request

 

 

 

 

Fresenius Kabi USA Pharmaceutical Product Quality Issue Reporting

Fresenius Kabi USA is dedicated to providing products that meet the established quality standards and takes any report of a quality concern seriously. If you wish to report a pharmaceutical product quality issue with a Fresenius Kabi USA product, please contact us at:

Toll Free: (800) 551-7176 (option 1)
Fax: (847) 550-0207
Email: productcomplaint.USA@fresenius-kabi.com

To help expedite your request, please provide the following:

  • First Name, Last Name, Title
  • Institution Name
  • Street Address, City, State, Zip Code
  • Phone, Email
  • Product
  • Product NDC
  • Lot Number
  • Please explain the details of the quality issue you experienced with the product
  • Please attach clear photographs of the product that depict the reported issue
  • Please indicate if the affected sample is available for return

Report a Medical Device Product Quality Issue

Our Product Complaint and Support team is dedicated to our company's core values. We are available to assist you in fully addressing any concerns in a knowledgeable, effective and timely manner.

To make the process as easy as possible, we provide the following services:

  • Personal attention to each individual inquiry
  • Dedicated associate per product line
  • Various methods for reporting product quality issues such as: email, fax, phone, online reporting site
  • Investigation letters upon request
  • E-Receipts acknowledging the current status of the complaint, if an investigation letter is requested
  • Customer satisfaction surveys
  • Shipping materials and labels provided for sample return upon request

Important: If reaction or injury has occurred, please seek medical assistance immediately. Please report the reaction or injury to Fresenius Kabi as soon as possible at 1-800-933-6925.

If you wish to report a product quality issue with a Fresenius Kabi product, please contact us at:

Online: Online Product Performance Report Site
Email: mdpmqa.usa@fresenius-kabi.com
Toll Free: (800) 933-6925
Fax: (888) 858-2983

 

Complaint Process Overview

For information on the Fresenius Kabi Medical Device Disposable Complaint Process, please click here.

 

Online Product Performance Site

Submit product performance reports via the web.

  • Electronically complete and submit performance report forms for disposable products.  
  • By submitting online, you will be able to obtain submission confirmations, historical reviews, and status updates.
  • The online form is simple and saves time by removing the need to print, scan, fax, or mail your form as all submissions are saved within the online reporting tool.
  • Visit our Online Report Site Link to request membership and submit a complaint directly online. Click "Request Membership" to sign up. https://productperformance.freseniuskabiusa.com/register

Report Site Training Resources

Fax or Email

When submitting a complaint via email or fax, please complete and attach the appropriate form below:

 

Medical Device Disposables
Laboratory Device Disposables
Sample Return Packaging Instructions

For information on how to return samples associated with a complaint, download the Instructions for Packaging sheet.


Product Information

Lovo Recall Letter.pdf

Filename
Voluntary Recall of Lovo Cell Processing Primary Kits Letter (10.23.2024).pdf
Size
5 MB
Format
pdf
Download Voluntary Recall of Lovo Cell Processing Primary Kits Letter (10.23.2024)

Lovo Recall Customer Reply Form

Filename
voluntary-recall-lovo-cell-processing-customer-reply-form_(10.23.2024).pdf
Size
177 KB
Format
pdf
Download Voluntary Recall Lovo Cell Processing - Customer Reply Form (10.23.2024)

Preparedness for Potential Port Strike

Preparedness for Potential Port Strike 

Filename
Preparedness for Potential Port Strike 9.30.2024.pdf
Size
127 KB
Format
pdf
Download Preparedness for Potential Port Strike (9.30.2024)

Controlled Substance Supply Update (03.27.2024)

Controlled Substance Supply Update
Filename
Controlled_Substance_Supply_Update_03.27.2024.pdf
Size
163 KB
Format
pdf
Download Controlled Substance Supply Update (03.27.2024)

Fresenius Kabi USA provides product availability information to assist healthcare professionals learn more about how Fresenius Kabi products may help their drug shortage needs.

You can reach a Customer Service Representative at (888) 386-1300, option 2. Customer Service is available Monday through Friday, between the hours of 7:00am - 6:00pm CST.

Customer Service can provide information regarding the availability of specific Fresenius Kabi products, as well as assist with ordering and tracking. However, they are not authorized to recommend product substitutions. For substitution recommendations, please fill out a medical information request form and submit by email.

American Society of Health-System Pharmacists: 
http://www.ashp.org/shortages

U.S. Food & Drug Administration:

https://www.fda.gov/drugs/drug-safety-and-availability/drug-shortages

Current Product Availability Report

Information contained on this page may not be up to date and is subject to change at any time without notice.

Product Availability Report Viewer

Product-Availability 12.6.2024.xlsx

Filename
Product-Availability.pdf
Size
634 KB
Format
pdf
Product Availability Report Download

Pharmaceutical Products Catalog

Pharmaceutical Products Catalog August 2024 Edition

Filename
1777-CORP-09-03-23_v6_Pharma_Products_Catalog.pdf
Size
5 MB
Format
pdf
Pharmaceutical Products Catalog

Transfusion and Cell Technologies Product Catalog

Transfusion and Cell Technologies Product Catalog

Filename
2023TransfusionandCellTechnologiesProductCatalog_final.pdf
Size
6 MB
Format
pdf
Transfusion and Cell Technologies Product Catalog

The Fresenius Kabi Medical Device Symbol Glossary includes symbols and definitions commonly used on Fresenius Kabi MedTech products.

Symbol Glossary Viewer

Fresenius Kabi Medical Device Symbol Glossary

Fresenius Kabi Medical Device Symbol Glossary
Filename
device-symbol-glossary.pdf
Size
8 MB
Format
pdf
Symbol Glossary Download

Request for Return Authorization

Request for Return Authorization Form
Filename
Fill-In-Request-Form-for-Return-Authorization-FRESENIUS-KABI.pdf
Size
68 KB
Format
pdf
Request for Return Authorization Form

Fresenius Kabi, LLC Pharmaceutical Product Terms and Conditions

Fresenius Kabi, LLC Pharmaceutical Product Terms and Conditions

Filename
Fresenius-Kabi-LLC-Pharmaceutical-Product-Terms-and-Conditio.pdf
Size
121 KB
Format
pdf
Pharmaceutical Product Terms and Conditions

Fresenius Kabi, LLC Returned Goods Policy

Fresenius Kabi, LLC Returned Goods Policy
Filename
Returned_Goods_Policy_November_1_2021.pdf
Size
78 KB
Format
pdf
Fresenius Kabi, LLC Returned Goods Policy

A new leukoreduction filter will be incorporated into the Alyx X4R5720 kit. Visual indicators (BI or SE) will be added to the Master Carton box and to the Red Cell Storage Container label to identify the kits produced with Bioflex RC XL (BI) filters versus Sepacell (SE) filters. Please reference the document below for finished good lots produced with Bioflex (BI) or Sepacell (SE) filters.

Alyx X4R5720 Filter Transition Viewer

Alyx X4R5720 Filter Transition

Filename
X4R5720-MasterList.pdf
Size
63 KB
Format
pdf
Alyx X4R5720 Filter Transition Download

To request a Going Home Guide, please fill out the form below. Once the information is completed, please send the form to fkgoinghomeguide@fresenius-kabi.com

Going Home Guide Request Form for Enoxaparin

Going Home Guide Request Form for Enoxaparin
Filename
Enoxaparin-Going-Home-Guide-Request-Form.pdf
Size
87 KB
Format
pdf
Going Home Guide Request Form for Enoxaparin

MyFreseniusKabi.com Product Ordering

Your easy and convenient resource for information on the critical products you use every day from Fresenius Kabi.

Get real-time access to product information and customer support
  • Browse the complete Fresenius Kabi product portfolio
  • Access to product reference materials such as:
    •     Package Inserts
    •     Safety Data Sheets (SDS)
    •     Additional Product Information
    •     Wholesaler Item Numbers
Gain greater control over your complete Fresenius Kabi product inventory
  • Check for product availability
  • Place and track orders online
  • View individual pricing detail
  • Check shipping status
  • Review account history
  • Reference and print invoices

Register today to get started.

Our perspective and the steps we’ve taken

Fresenius Kabi opposes the use of our products in lethal injection, and along with other major drug manufacturers, we have established an Authorized Distribution program for certain restricted products.  This program is designed to assure the availability of key medications for patients.  Our medicines play a vital role in patient care. In keeping with our mission in healthcare Fresenius Kabi is committed to distribution controls that help assure restricted products are used for proper medical purposes.

While Fresenius Kabi takes no position on capital punishment, the use of our products for lethal injection is contrary both to our mission and to the FDA-approved indications for, and labelling of, our products.  Fresenius Kabi therefore does not sell, or allow the sale of, certain drugs to prisons or correctional facilities.

The majority of the company’s injectable medicines are manufactured in the United States, however for those made in Europe, the unauthorized use of our medications for lethal injection could also lead to sanctions by the European Union (EU).  This in turn could threaten the U.S. supply of important drugs, potentially putting patients at risk.

Please see our list of authorized distributors for restricted products.  It is updated periodically.  If you have questions, please feel free to contact your distributor, or Fresenius Kabi customer service at 888-386-1300.

Filename
ade_program_list-for-website_2024.pdf
Size
125 KB
Format
pdf
List of Authorized Distributors for Restricted Products

Certificates, Safety Data Sheets 

To request a Certificate of Analysis for Pharmaceutical products, please click the link and fill out the form below in its entirety and return via email to CofA@fresenius-kabi.com.

Pharmaceutical Products Certificate of Analysis (CofA) Request Form

Pharmaceutical Products Certificate of Analysis (CofA) Request Form
Filename
Certificate_of_Analysis_(CofA)_Request_Form_8.14.19.pdf
Size
105 KB
Format
pdf
Pharmaceutical Products Certificate of Analysis (CofA) Request Form

Please use link below to access the Medical Device Product Certificates website.  On this website you can search for a product’s Certificate of Sterility, Certificate of Analysis, or Certificate of Origin.

Safety Data Sheets (SDSs) for pharmaceutical products can be accessed by utilizing our pharmaceutical product listing tool and clicking on the product page for which you are interested in obtaining a Safety Data Sheet (SDS).

 

    Safety Data Sheets (SDSs) for Biosimilar products are available in PDF format:

    Idacio (adalimumab-aacf)

    Stimufend (pegfilgrastim-fpgk)

    Tyenne (tocilizumab-aazg)

     

    A Safety Data Sheet (SDS) provides data regarding the properties of medical device products. Almost all Fresenius Kabi medical devices are non-hazardous and therefore do not require SDS sheets. However, the few products for which an SDS is required are made available here in PDF format:

    Lubricants 
      Solutions

      Filename
      ISO 13485_2016_Fresenius Kabi AG_Q5 037258 0026 Rev. 03_31Mar2025.pdf
      Size
      357 KB
      Format
      pdf
      ISO 13485
      Filename
      ISO 13485 MDSAP Certificate_QS6 037258 0030 Rev. 00_02Apr2026.pdf
      Size
      440 KB
      Format
      pdf
      ISO 13485 MDSAP
      Filename
      ISO 14001_2015.pdf
      Size
      271 KB
      Format
      pdf
      ISO 14001
      Filename
      ISO 45001_2018.pdf
      Size
      269 KB
      Format
      pdf
      ISO 45001
      Filename
      ISO 50001_2018.pdf
      Size
      250 KB
      Format
      pdf
      ISO 50001
      Filename
      ISO 9001-2015_EN.pdf
      Size
      335 KB
      Format
      pdf
      ISO 9001

      Drug Supply Chain Security Act (DSCSA)

      DSCSA November 2023 Requirements

      The Drug Supply Chain Security Act (DSCSA) requires electronic tracing of all serialized products through the supply chain starting in November 2023.  Please find some helpful information here to help guide you through this transition.

      If there are any questions related to DSCSA, please reach out to: US_LKZ_DQSA@fresenius-kabi.com

      Information Documents:

      Letterhead Lake Zurich

      Filename
      dscsa-customer-letter-august-2023.pdf
      Size
      248 KB
      Format
      pdf
      How to start connecting with Fresenius Kabi for DSCSA

      Letter to Trading Partners, FDA Exemption from DSCSA Requirements

      Letter to Trading Partners, FDA Exemption from DSCSA Requirements

      Filename
      Fresenius_Kabi_USA_LLC_FDA_Exemption_from_DSCSA_Requirements_Letter_to_Trading_Partners.pdf
      Size
      81 KB
      Format
      pdf
      Letter to Trading Partners, FDA Exemption from DSCSA Requirements



      Information for Suppliers

      Manufacturing quality pharmaceutical products is only attained by cooperation with business suppliers in various areas; including suppliers of information, facilities, equipment and materials.

      Fresenius Kabi is committed to working with all suppliers, customers and all other persons who embrace standards of ethical behavior that are consistent with our own.

      To that end, Fresenius Kabi conducts periodic assessments of suppliers based upon reasonable standards and expectations to maintain a steady delivery of quality products and goods with preferred business suppliers from the perspectives of technology, information and innovation.

      Fenwal requires its vendors and suppliers, including consultants, agents, representatives and contractors, to act ethically and in compliance with applicable laws. Vendors and suppliers are encouraged to adopt and follow corporate policies of conduct and compliance consistent with Fenwal’s own.


      Microsoft Word - Fresenius_Kabi-Terms_and_Conditions_of_Purchase

      Filename
      fresenius_kabi-terms_and_conditions_of_purchase.pdf
      Size
      148 KB
      Format
      pdf
      Download Fresenius Kabi Terms and Conditions of Purchase

      Third-Party Code of Conduct

      Filename
      Fresenius-Kabi-Third-Party-Code-of-Conduct.pdf.coredownload.inline.pdf
      Size
      2 MB
      Format
      pdf
      Download Fresenius Kabi Third-Party Code of Conduct
      Filename
      FENWAL BUSINESS PRACTICE STANDARDS-Code_of_Conduct_for_Suppliers.pdf
      Size
      43 KB
      Format
      pdf
      Download Fenwal Inc. Business Practice Standards for Suppliers

      Fenwal Supply Chain Compliance Program Summary and California SB657

      Fenwal Supply Chain Compliance Program Summary and California SB657

      Filename
      fenwal-supply_chain_mangement_program_and_california_sb65.pdf
      Size
      98 KB
      Format
      pdf
      Download Fenwal Inc. Supply Chain Compliance Program Summary and California SB657

      Microsoft Word - Fenwal Inc PO T&C's

      Filename
      fenwal_inc_standard_terms_conditions_purchaseorders.pdf
      Size
      557 KB
      Format
      pdf
      Download Fenwal Inc. Standard Terms and Conditions

      Fresenius Kabi requires its suppliers to:

      • Understand and uphold the policies and procedures of Fresenius Kabi
      • Adhere to procurement terms and conditions, and abide by the principles set in the Supplier Code of Conduct (SCoC)
      • Conduct business with the highest standard of integrity
      • Comply with all applicable laws and regulations

      Privacy Expectations

      To protect Fresenius Kabi’s proprietary information, suppliers will be required to sign a Confidential Disclosure Agreement (CDA).

      Contract

      As part of standard purchasing procedures, a contract or agreement must be in place before the exchange of goods or services.

      Purchase Order

      A purchase order should be issued prior to the ordering of goods or services from a supplier.

      Payment Terms

      • e-Payables Payment Program
      • 60 days by ACH

      Payment Methods

      • e-Payables Payment Program
      • Wire (international transactions only)
      • ACH

      Invoice Payment

      Information for submitting an invoice for payment

      • Invoice and backup documents must be in pdf (portable document format).  One invoice per pdf.
      • Purchase Order (PO) number must appear on invoice.
      • No invoice should be issued prior to delivery of goods or services.

      Send invoice with backup documents to:

      Pharmaceutical Business

      Fresenius Kabi USA, LLC invoices for payment only, PDF Format Required
      us_accounts_payable@fresenius-kabi.com

      Fresenius Kabi LLC invoices for payment only, PDF Format Required
      us_sales_ap@fresenius-kabi.com

      Medical Device Business

      Medical Device invoices for payment only, PDF Format Required
      fenwalincap@fresenius-kabi.com

      Inquiries & Monthly Statements

      Payment status inquiries or monthly statements should be sent to:

      Pharmaceuticals and Compounding: us_ap_inquiries@fresenius-kabi.com

      Medical Devices: vendorinquiries.fenwal@fresenius-kabi.com

      Invoices (for Pharmaceuticals and Compounding only) can also be mailed to:

      Fresenius Kabi USA, LLC
      CPS-39330
      PO Box 149020
      Coral Gables, FL 33114-9020

      Invoices (for Medical Devices (Fenwal) only) can also be mailed to:

      Fenwal Inc., a Fresenius Kabi Company
      Attn: Accounts Payable
      CPS-39330
      PO Box 149020
      Coral Gables, FL 33114-9020

      Through its Supplier Diversity program, Fresenius Kabi partners with small, diverse-owned businesses in the United States. We seek to recognize and access suppliers who can provide innovation, flexibility, quality service and solutions – business partners who reflect the customers and many others we serve.

      Our sourcing process and the collaboration between our Supplier Diversity team and purchasing groups assure the inclusion of diverse suppliers that can meet our company’s high expectations on quality, service and value.

      Fresenius Kabi looks to pursue business opportunities with the following:

      • Veteran-Owned Small Business
      • Service Disabled Veteran Small Business
      • Small Disadvantaged Business
      • Women-Owned Small Business
      • Minority-Owned Small Business
      • Small Indian Tribes and Small Alaska Native Corporations
      • Small Business Owned by People with Disabilities
      • Lesbian/Gay/Bisexual/Transgender-Owned Small Business
      • HUBZone Business

      Outreach and Advocacy Activities

      Fresenius Kabi identifies partners in a variety of ways including:

      • Referrals from supplier diversity networks
      • National or public databases
      • Industry journals and magazines
      • National award and recognition lists
      • Reports from agencies such as the U.S. Census Bureau and the Department of Commerce

      Fresenius Kabi representatives participate in local, regional and national diversity events and trade fairs, such as:

      • Chicago Business Opportunity Fair
      • WBENC National Conference & Business Fair
      • National HUBZone Conference
      • National Minority Supplier Development Council (NMSDC) Conference & Business Opportunity Exchange

      If you are a supplier who can meet our requirements and is interested in partnering with us, please send the following to supplier.diversity@fresenius-kabi.com:

      • General capability statement
      • Diversity Certification
      • Link to your website
      • Self-certification form - if not certified by a certifying agency - click here.

      Frequently Asked Questions

      Q. Does my company qualify as a diverse supplier?
      A. To download a list of diversity classifications and requirements, click here.

      Q. Does Fresenius Kabi prefer to work with a particular partner classification?
      A. Fresenius Kabi does not bias its partnership with a classification of business. The company promotes innovation through the inclusion of diverse groups that bring new ideas, products, services and solutions.

      Q. I have submitted my company introduction. When and how do I get feedback? What is my next step?
      A. You should get an acknowledgment from Fresenius Kabi once your company information has been received. You will be contacted should there be an opportunity that matches your qualifications. Please note Fresenius Kabi conducts a full review of supplier qualifications; however being a qualified supplier in no way guarantees business.

      Q. How can I learn which outreach events Fresenius Kabi will participate in? Where do I get additional information about Fresenius Kabi's supplier diversity program?
      A. You may send your inquiries to supplier.diversity@fresenius-kabi.com for more information.