Technical Services Centre

Technical Services and Repair

At Fresenius Kabi, technical service is a cornerstone of our MedTech division, ensuring that our advanced medical devices operate at peak performance to support healthcare professionals and patients alike. Our commitment to providing top-tier service is reflected in our repair centre located at our head office in Runcorn. This modern facility is purpose-built to meet the ever-growing demand for repairs and maintenance of Fresenius Kabi's medical devices. The centre is equipped to handle a diverse range of technical needs, ensuring that our customers can rely on swift, efficient service.

Fresenius Kabi Technical Services Brochure

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Fresenius Kabi Technical Services Brochure

Highly-trained engineers

Highly trained and equipped with the latest tools and knowledge, our engineers ensure your medical devices operate efficiently and reliably. Whether you require routine maintenance or urgent repairs, our team is committed to delivering prompt, professional service to support your on-site needs.

To ensure the optimal performance and reliability of your Fresenius Kabi devices, our Engineers can provide a comprehensive annual service. Our expert team ensures that all necessary maintenance, calibration, and functional checks are completed to the highest standards, giving you confidence in the continued safety and efficiency of your equipment.

80% said Technical Service teams had a high level of knowledge and expertise*

62% said Technical Service had short response times or turnaround time of equipment*

Field Service Excellence

Complementing the technical expertise at our Runcorn repair centre is our team of highly trained Field Service Engineers. These professionals work closely with our sales and clinical teams to offer comprehensive, managed solutions to our customers.

Whether providing on-site repairs, preventative maintenance, or consultations on device performance, our Field Service Engineers ensure that our customers receive unparalleled service support. Their collaboration with other divisions within Fresenius Kabi ensures that we can provide a holistic approach to meeting the needs of healthcare providers and their patients.

Skilled Workforce and Apprenticeship Program

We are committed not only to delivering exceptional service but also to nurturing talent through our highly successful apprenticeship program. This initiative provides a unique opportunity for local individuals to receive specialised training in technical services.

Apprentices gain invaluable hands-on experience, learning the skills necessary to maintain and repair medical devices while also contributing to the overall success of our business. By investing in local talent, we are creating a skilled workforce that meets the growing technical needs of our customers and ensures the sustainability of our services.

Contact Information

Email: TechnicalServiceUK@fresenius-kabi.com

Phone: 01928 533 614

*Data available on file

GB-CON-2500007 April 2025